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Store Policies

Shipping and Insurance:
We offer the following shipping options (based on the total weight of your order):

  • USPS 1st Class Mail when applicable.  Maximum packaged weight is 13 ounces.
  • USPS Priority Mail with specific options for the USA, Canada, and all other international destinations.
  • USPS Express Mail with specific options for the USA, Canada, and all other international destinations.
  • UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air options (USA ONLY).

Insurance is a flat rate $3.00 for orders shipping within the United States.  This is an additional charge above the regular shipping costs.

Insurance for international orders (including Canada) can only be obtained by selecting the Express Mail International shipping option.  This option includes insurance already.


Payment Methods:
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept PayPal, Mastercard, Visa, Discover, American Express, Cashier's Checks, and Money Orders in US funds.  We cannot accept personal checks and apologize in advance for any inconvenience this may cause.

You may also place an order via email at service@pitstoptoyshop.com. If you use PayPal or a credit card, please allow 1-2 business days for processing and shipment of your order. If you pay by money order, your order will ship 2-3 business days after we receive your payment.


Return Policy:
Due to the fragile nature of the packaging for most of the items we carry we are only able to allow returns on insured items.  Items that have been opened cannot be returned for any reason, regardless of condition, even if insurance was purchased, so please thoroughly check the contents of your order before opening any items.  Returns for Buyer's Remorse will not be accepted.  Once your order is placed it is final and cannot be changed.  For acceptable returns, an investigation may need to be completed by the delivery courier before any replacement or refund can be sent.  Once a package has been shipped the shipping costs cannot be refunded.

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